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Wednesday, July 31, 2013

Urgent requirement with direct client for Help Desk Support in St. Paul, MN

Hi ,

Greetings…!!!

Please send resume to rsally@elegantsolutions.us or contact 703-348-2872

This is Ron Sally from Elegant Enterprise-Wide Solutions,  Inc. (company founded in 2001); we are a IT consulting and staff augmentation firm working hand in gloves  with government (federal, state, county) and lot of commercial  clients directly. Our success is result of our philosophy of sharing most of bill rate with consultants so that people who make it happen get most of it.  We have a job position and have really liked your resume for this position and feel that you will be a great match and an asset if hired. Please review below the full job and let me know if interested.

Position:              Help Desk Support

Position ID:          3187

Duration:             6 Months

Location:             St. Paul, MN

Client:                 Minnesota State Colleges and Universities, ITS System Office

Responsibilities

·         Follow the change management process stipulated by the System Director of Enterprise Services and Enterprise Services Manager.

·         Provide qualified staff with listed skills.

Required Skills

·         Any combination of post-secondary education in Business, Information technology or related IT field and two (2) years of experience in computing, problem solving, and/or troubleshooting

·         One (1) year help desk and/or call center software experience (such as RightNow and/or Cisco Call Center), knowledge of current network and desktop operating systems and expert knowledge of email, instant messaging and computer telephony integrated applications.

Desired Skills

·         The ability to work well under stress

·         Ability to work independently as well as a member of a team

·         Ability to speak effectively to discuss personal computer system topics with students, staff, and faculty

·         Ability to write technical/user documentation

If interested, Please send your updated resume with rate expected for this position along with the following details ASAP.

·         Full Legal Name (As per SSN):           

·         Location:       

·         Contact:        

·         Email:            

·         Availability:    

·         Ready for Relocation: 

·         3 Professional References

·         Rate:            

·         Visa Status ( H1B/EAD/GC,US Citizen):

·         Year and Month of Under graduate degree with Major( B Tech in Computer Science  ,B.S Computer Science etc.) :

·         Year and Month of Graduate degree with major( MCA,MS in Computer Science, MSc in Computer Science etc.) :

For verification purposes, a copy of the work Visa and  degrees of the candidate will be required  for H1B/EAD/OPT candidates. Client prefers Skype interviews. We validate work eligibility using e-verify.

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